清教徒的生活 sets future accessibility practice in motion with 双端队列 审计

Creating an Accessible Experience for a Direct-to-Consumer Product

清教徒的生活 是保险公司吗 提供生命、年金和健康产品. 通过清教徒生活的附属公司,"Canvas,” individuals can purchase and manage annuities via an entirely online experience.

在Canvas发布时, it became important to Puritan as a company to make sure that Canvas was accessible and an experience that all customers could participate in,梅根·Duty说, VP Technology and Project Delivery at 清教徒的生活. “We wanted to provide an inclusive experience for everyone using the online tools we were offering.” 

Megan Duty and her team chose to partner with 双端队列 because of its assessment services, 通过学习资源 双端队列大学 还有健壮的工具,比如 斧Dev工具 浏览器扩展. Together, the 清教徒的生活 team and 双端队列 agreed on WCAG 2.0 AA as the standard to assess the Canvas site and make improvements to its accessibility.

 

 

 

清教徒生活标志

为什么双端队列?

双端队列团队就是这样 非常特殊的 during the initial interview process by giving us a high-level overview of accessibility so as to set the table for us to understand what services might be a value-add and what wouldn’t.

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——梅根的责任 VP Technology and Project Delivery, 清教徒的生活

Audit and 工具 help Prioritize and Address Accessibility Issues

清教徒的生活 relied on 双端队列’s accessibility expertise throughout the 审计 process and used 双端队列 tools to help validate and implement fixes to the Canvas site. 斧审计师 was used to view assessment results while the 斧Dev工具 浏览器扩展 was used to validate fixes. 

“What I liked about 斧审计师 was the documented ‘proof’ it provided,约翰·梅斯特说, Application Development Manager at 清教徒的生活. “When manual testing was performed during our 审计, screenshots were captured that could be referenced later on by the development team. That was very helpful for us to see exactly where the problems were.” 

清教徒的生活 understood that one assessment would not put them in a place of permanent compliance. 而不是, Megan and her team emphasized educating the members of their team to take the accessibility learnings to position them for practicing accessibility in the future. “It was important to us to be able to bake accessibility into our software lifecycle and get it into our process moving forward,“解释责任.

 

 

 

 

Screenshot of the Canvas website footer displaying a toggle to activate Dark Mode on the page.

清教徒的生活 implemented a “Dark Mode” toggle as a creative fix for some color contrast问题. 

“When I’m developing, I’m developing with accessibility in mind. I ask myself if everything I’m creating is going to be accessible from the onset.”

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迪伦-巴顿 网络开发者,清教徒生活

 

 

 

Screenshot of Canvas website's 可访问性声明.

的 Canvas Accessibility statement reflects 清教徒的生活’s dedication to providing an accessibile experience for its users.

Canvas Project Ignites Long-Term Accessibility Plans

清教徒的生活 and 双端队列 also collaborated on a public-facing 可访问性声明 for Canvas’s website. 的 可访问性声明 describes how 清教徒的生活 prioritizes providing users with an accessible experience. Having an 可访问性声明 also invites valuable two-way communication between the Puritan Team and their users and acts as a powerful feedback channel built to improve and sustain accessible experiences. 

整体, the knowledge gained through the Canvas project and the 双端队列 partnership provides 清教徒的生活 with a methodology through which they can execute their accessibility mission. “博亿堂手机客户端可以说可访问性很重要, 但如果博亿堂手机客户端没有工具, we don’t have a tangible way to get it done,梅根·Duty说. “It’s more than just the results of a scan– it’s the awareness of accessibility, the connection to customers to get additional feedback, the ongoing cognizance of where we insert accessibility, and it’s the learning tools that we have that help us check for accessibility every step of the way.“总之, 重要的不仅仅是好的结果, but the learnings throughout the accessibility process that save an organization time and resources every time moving forward.